Last updated: 15 January 2025

Privacy Policy

This policy explains what information we collect through this website, why we collect it, and how you can control it. We do not sell personal data, and we do not use your information for purposes other than those described below.

1. Data We Collect

We collect only the information you choose to provide through our contact form, such as your name, email address, phone number, and the content of your message. We also collect basic technical data automatically, including browser type, device type, and pages visited, to understand how the site is used.

2. How We Use Your Data

The information you submit is used solely to respond to your inquiry, schedule a thermal audit, or provide a quote for our services. Technical data is used in aggregate to improve site performance and content relevance. We do not use your data for automated decision-making or profiling.

3. Cookies and Tracking

This site may use cookies to remember your preferences and to collect anonymized analytics about page visits. You can disable cookies in your browser settings at any time. Disabling cookies may affect certain features but will not prevent you from contacting us.

4. Data Sharing and Processors

We do not sell or rent your personal data. We may share your information with trusted third-party processors who help us operate this website, manage email communications, or host our analytics. These processors are contractually obligated to protect your data and may not use it for their own purposes.

5. Data Retention

Inquiry messages are retained for as long as needed to resolve your request, typically up to 24 months. Analytics data is kept in aggregated form and cannot be linked back to you. You may request deletion of your personal data at any time.

6. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. You may also request a copy of your data in a portable format, withdraw consent for processing, or object to specific uses. To exercise any of these rights, contact us using the details below. We respond to all verified requests within 30 days.

7. No Misleading Claims

We do not make false or unsubstantiated claims about our services, results, or affiliations. Any performance figures mentioned on this site are based on documented audits and are provided for reference only. We do not use fake endorsements, fake urgency, or misleading statements to attract customers.

8. Contact Information

For any privacy-related questions, requests, or concerns, you can reach us at:

Computerrepairsnorwich

393 Sibanda Overpass Suite 652
Mareestad, GP 9211

016 830 7118
info@computerrepairsnorwich.com

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